Please ensure the paired device supports AVRCP (Audio Video Remote Control Profile) profile.

1.Keep the product away from humid places to avoid affecting internal circuit.
2.Do not put the product in places exposed to sun or with high temperature. High temperature will shorten service life of electronic components, damage battery and make plastic components deformed.

3.Do not put the product in cold places to avoid damaging internal circuit board.

4.Do not dismantle the product. Non-professional personnel may damage the product.

5.Do not drop, strongly vibrate, strike the product with hard object to avoid damaging internal circuit.

6.Do not use drastic chemicals or cleaner to clean the product.

7.Do not use sharp objects to scratch product surface to avoid damaging shell and affecting facade.

1.Check if mobile phone is in an area with strong signal.
2.Please ensure the earbuds are within effective distance (10m) and there are no obstacles between the headphones and mobile phone.

3.Clean the microphone to prevent foreign matter from falling into and blocking the sound transmission.